Privacy Policy

Last updated: January 2025

1. Who We Are

Mighty Mail is a service operated by Small But Mighty Limited, a New Zealand registered company. We provide email marketing services to businesses across New Zealand. Our contact email is team@mightymail.nz.

2. What Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number when you contact us or sign up
  • Information about your business and email marketing needs
  • Email subscriber lists you provide to us for campaign management
  • Payment and billing information for our services
  • Communications between you and our team

We also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site (via Google Tag Manager and associated analytics tools).

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our email marketing services
  • Communicate with you about your account and campaigns
  • Send service updates, invoices, and support messages
  • Understand how our website is used so we can improve it
  • Comply with legal obligations under New Zealand law

4. Email Subscriber Data

Any email subscriber lists you provide to us are used solely for the purpose of delivering your email marketing campaigns. We do not sell, share, or use your subscriber data for any other purpose. You retain full ownership of your subscriber data at all times.

5. Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Our email platform infrastructure provider
  • Payment processors
  • Analytics providers (e.g. Google Analytics via Google Tag Manager)

All third parties are contractually required to protect your information and use it only for the purposes we specify.

6. Your Rights Under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Ask us to delete your information (subject to legal requirements)
  • Complain to the Office of the Privacy Commissioner if you believe we have breached your privacy

To exercise any of these rights, please contact us at team@mightymail.nz.

7. Cookies

Our website uses cookies and similar tracking technologies to improve your experience and analyse site usage. You can control cookie settings through your browser. Please note that disabling cookies may affect some functionality of our website.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. When you end your relationship with us, we will securely delete or anonymise your data within 90 days, unless we are required to retain it longer by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email. The date at the top of this page indicates when it was last updated.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at team@mightymail.nz.